Rukovođenje na višoj razini

Rukovođenje na višoj razini

Ken Blanchard

The book provides guidelines for increasing individual and organizational effectiveness through the application of situational leadership techniques, creating clear goals and visions, and turning customers into loyal followers.

"Leading at a Higher Level" by Ken Blanchard and his associates provides guidelines for increasing effectiveness through situational leadership techniques, setting clear goals and visions, and turning customers into loyal followers. Based on more than 30 years of experience, the book introduces the concept of the "triple balance sheet," balancing financial performance, customer satisfaction, and employee development for sustainable success. It emphasizes the importance of exceptional customer service in creating loyalty and business growth, and provides practical tools for developing effective leadership. Enriched with real-life examples, such as the practices of Southwest Airlines, the book is a valuable resource for improving leadership skills and achieving business excellence.

Original title
Leading at a Higher Level
Translation
Domagoj Rogulj
Editor
Đuro Njavro
Dimensions
24 x 16 cm
Pages
368
Publisher
Mate d.o.o, Zagreb, 2010.
 
Latin alphabet. Hardcover.
Language: Croatian.

One copy is available

Condition:New
 

Are you interested in another book? You can search the offer using our search engine or browse books by category.

You may also be interested in these titles

Gung Ho! Sve za tvrtku, tvrtku nizašto!

Gung Ho! Sve za tvrtku, tvrtku nizašto!

Ken Blanchard, Sheldon Bowles

K. Blanchard and S. Bowles, authors of the New York Times business bestseller redRaving Fans, are back with the book Gung Ho.!

Mate d.o.o, 2009.
Croatian. Latin alphabet. Hardcover.
9.26
Management i poduzetništvo: 1000 programa ulaganja za mala i srednja poduzeća

Management i poduzetništvo: 1000 programa ulaganja za mala i srednja poduzeća

Mladost, 1994.
Croatian. Latin alphabet. Hardcover.
8.266.61
Kako do rezultata

Kako do rezultata

Clinton O. Longenecker, Jack L. Simonetti

The book "How to get results" provides a practical guide for achieving goals and improving personal and professional efficiency.

Mate d.o.o, 2007.
Croatian. Latin alphabet. Paperback.
7.86
Outline of the U. S. economy

Outline of the U. S. economy

Peter Behr
Bureau of international information programs United States department of state, 2009.
English. Latin alphabet. Paperback.
4.98
Dugovi stvarnost i mit

Dugovi stvarnost i mit

George Macesich
August Cesarec, 1987.
Croatian. Latin alphabet. Paperback.
6.98
Klasna borba i koncepcije razvoja

Klasna borba i koncepcije razvoja

Luka Marković

This work deals with the themes of class struggle and different conceptions of social and economic development, providing insight into sociological and economic theories relevant to the time.

Naprijed, 1978.
Croatian. Latin alphabet. Hardcover.
5.98