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The book discusses how verbal and nonverbal communication between a doctor and a patient affects diagnosis, therapy, and the patient's trust in medical staff.
In a clear and simple style, Tony Humphreys breaks new ground, successfully challenging many contemporary psychological theories.
The book is accompanied by a checklist of seamless steel pipes from the Sisak Steelworks.
The book of the author of numerous successes this time is written in the form of about a hundred short lessons. Each lesson is a short chapter that touches on a specific topic and contains small nuggets of wisdom and guidance.