Gartsideovi modeli poslovnih pisama i ostalih poslovnih dokumenata

The book is an irreplaceable manual, in which you can find various practical and very useful tips in one place to express everything you want and thereby achieve successful business communication!

Brief content:

• Written communication, review
• Routine business letters (inquiries, responses, price lists, estimates, offers, orders, invoicing, payment requests, complaints and their resolution, credit and status inquiries, typical business transaction)
• Special business documents (letters to clients, circular letters, commercial letters and offers, employees, travel and hotels, promotional material, arranging meetings)
• Confidential business letters (agencies, international trade, banking, transport, insurance)