
Upravljanje kriznim situacijama
A crisis can affect any organization. Managers of a company that finds itself in a crisis must act quickly, identify its cause, eliminate it, and ultimately resolve the crisis with as little damage as possible.
Yet, few managers are trained in this important area. This book aims to remedy this situation and explain the basics of crisis management, providing practical guidelines that will help you deal with a crisis and overcome such an unplanned situation. Contents:
- Introduction
- Prepare for possible dangers
- Avoid what you can
- Planning for emergencies
- How to recognize a crisis
- Containing a crisis
- Resolving a crisis
- How to win over the media
- Learn from experience
One copy is available




