International Dictionary of Hospitality Management

With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management accounting and yield management.

Covers all relevant issues in hospitality management from a sectoral level:

• Accommodation
• Restaurants and food services
• Timeshare
• Clubs
• Events

As well as functionally:

• Accounting and finance
• Marketing
• Strategic management
• Human resources
• Information technology
• Facilities management

A condensed version of the successful International Encyclopedia of Hospitality Management, its user-friendly layout provides readers with quick and concise answers in this diverse area of ​​the industry.

• The ideal companion for anyone studying or working in the hospitality industry, providing thorough and easily digestible solutions
• Concise definitions for over 700 terms in the field of hospitality management
• User-friendly layout covering all relevant issues in hospitality management from across the sector, as well as functionally